Cisco SMARTnet Maintenance

Protect your investment in Cisco Networking with support direct from Cisco. SMARTnet is Cisco's award winning extended warranty and if your network is important to your business, then the only choice you need to make is which level of SMARTnet you should purchase.

SMARTnet 8 x 5 x NBD

SMARTnet base provides business hours fault reporting, advanced replacement of faulty hardware by the next business day, 24 x 7 access to Cisco TAC and IOS downloads and updates.
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SMARTnet 8 x 5 x 4

SMARTnet Enhanced provides business hours fault reporting, advanced replacement of faulty hardware within 4 hours from fault diagnosis, 24 x 7 access to Cisco TAC and IOS downloads and updates.
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SMARTnet 24 x 7 x 4

SMARTnet Premium provides 24 X 7 fault reporting, advanced replacement of faulty hardware within 4 hours from fault diagnosis, 24 x 7 access to Cisco TAC and IOS downloads and updates.
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SMARTnet 24 x 7 x 2

SMARTnet Premium 2 Hour provides 24 X 7 fault reporting, advanced replacement of faulty hardware within 2 hours from fault diagnosis, 24 x 7 access to Cisco TAC and IOS downloads and updates.
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Cisco SMARTnet Onsite Maintenance

SMARTnet Onsite provides all of the benefits of Cisco SMARTnet but with the inclusion of an OnSite Cisco Engineer to assist with the re-installation of your equipment after advance replacement.

SMARTnet Onsite 8 x 5 x NBD

SMARTnet Onsite provides business hours fault reporting, Onsite Engineer with advance replacement of faulty hardware by the next business day, 24 x 7 access to Cisco TAC and IOS downloads and updates.
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SMARTnet Onsite 8 x 5 x 4

SMARTnet Onsite Enhanced provides business hours fault reporting, Onsite Engineer with advance replacement of faulty hardware within 4 hours from fault diagnosis, 24 x 7 access to Cisco TAC and IOS downloads and updates.
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SMARTnet Onsite 24 x 7 x 4

SMARTnet Onsite Premium provides 24 X 7 fault reporting, Onsite Engineer with advance replacement of faulty hardware within 4 hours from fault diagnosis, 24 x 7 access to Cisco TAC and IOS downloads and updates.
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SMARTnet Onsite 24 x 7 x 2

SMARTnet Onsite Premium 2 Hour provides 24 X 7 fault reporting, Onsite Engineer with advance replacement of faulty hardware within 2 hours from fault diagnosis, 24 x 7 access to Cisco TAC and IOS downloads and updates.
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